23-24 March 2022
Pullman, Melbourne
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Welcome

RESILIENCE IN RETAIL

Returning in March 2022, the Retail Leaders Forum arrives at a critical juncture for the nation’s Retail community.

The industry has responded emphatically to the unprecedented challenges arising from the COVID-19 pandemic. Now, as consumer confidence builds and our operating environment begins to correct, Retail executives are accountable for securing opportunities emerging from the upturn economy.

The Forum secures national and global speakers of immense authority to arm attendees to succeed in this undertaking.

Why Attend

  • The Retail Leaders Forum secures national and global speakers of unmatched quality and immense authority. Our attendees are charged with shaping the conversation, armed with an array of real-time engagement tools.
  • Every session is independently moderated to facilitate candid discussion and debate, and the programme is designed to provide attendees with valuable opportunities to connect in-person on the business that matters.

Gain Access

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50+ Industry Speakers
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2 Powerful Days
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Executive Learning Agenda
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45+ Insightful Sessions
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400+ Executives
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5-Star Networking Environment
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Past Speakers

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Ron Johnson
Founder

Apple Store
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Ron Johnson
Founder

Apple Store
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Sharon Price John
Chief Executive Officer

Build-A-Bear (USA)
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Sharon Price John
Chief Executive Officer

Build-A-Bear (USA)
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Terry J Lungren
Chairman and CEO

Macy’s (USA)
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Terry J Lungren
Chairman and CEO

Macy’s (USA)
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Lord Stuart Rose
Chairman

Ocado (UK)
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Lord Stuart Rose
Chairman

Ocado (UK)

Stuart Rose has worked in retail since 1971 when he joined Marks & Spencer as a management trainee.

After holding a number of senior positions he then moved to the Burton Group in 1989 becoming Chief Executive of the Multiples Division in 1997. He was subsequently CEO of Argos plc and Booker plc, returning to M&S as CEO in 2004. He became Chairman and CEO in 2006 before leaving the group in 2010.

He is currently Chairman of Ocado plc, Zenith Automotive, and MAF Retail in Dubai.

He was Chairman of the British Fashion Council from 2004 – 2008 and Business in the Community from 2008 – 2010.

He was knighted for services to the retail industry and corporate social
responsibility in 2008 and created a life peer in 2014.

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Susie McCabe
Senior Vice President of Global Retail

Under Armor (USA)
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Susie McCabe
Senior Vice President of Global Retail

Under Armor (USA)
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Sarah Hunter
Managing Director

Officeworks
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Sarah Hunter
Managing Director

Officeworks

Sarah Hunter has been Managing Director, Officeworks since January 2019, during which time she has overseen a business that has undergone significant change and growth.
Before being appointed to Officeworks, Sarah was Demerger Program Director at Coles, overseeing the successful implementation of the demerger of the business from Wesfarmers in 2018. Sarah joined Coles in 2010, and held various senior positions.
Sarah holds a Bachelor of Commerce from Bond University, a Graduate Diploma in Applied Finance and Investment from the Financial Services Institute of Australasia and a Masters of Commerce from the University of NSW. In addition, she is a Fellow of the Association of Chartered Certified Accountants, a Fellow of the Financial Services Institute of Australia and a member of the Australian Institute of Company Directors.

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Michael Schneider
Managing Director

Bunnings Warehouse
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Michael Schneider
Managing Director

Bunnings Warehouse

Michael Schneider was appointed Managing Director Bunnings Australia and New Zealand in March 2016.

Prior to this Michael led Store Operations teams across Australia and New Zealand after joining Bunnings in 2005. Before joining Bunnings, Michael held a range of senior operational, commercial and human resources roles across regional and national markets, both in retail and financial services businesses.

Michael is committed to developing diverse teams that challenge the status quo and embrace innovation to drive high performance which is critical in today’s competitive retail environment. As a leader, he is known for his collaborative, genuine and honest style and for having a real passion and energy for the Bunnings business.

This has fostered Bunnings’ supportive culture which empowers team members to take responsibility and have ownership in how the business delivers its customers’ a unique and compelling proposition.

Michael believes that team members’ ability to connect with customers and the local community is key to the business’ success and that this requires an ongoing investment in building the best team as well as creating a culture that builds trust, inspires action, develops people and drives performance.

He is a strong advocate for emerging talent and believes in giving young leaders every opportunity to realise their full potential and develop their careers across a range of disciplines within the business.

Michael holds a Bachelor of Arts degree from the University of NSW and has completed the Advanced Management Program at INSEAD, and the Advanced Strategic Management Program at IMD.

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Gordon Cairns
Chairman

Woolworths Limited
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Gordon Cairns
Chairman

Woolworths Limited
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Rocco Braeuniger
Country Manager

Amazon
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Rocco Braeuniger
Country Manager

Amazon
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Justin King CBE
CEO

Sainsbury’s (UK)
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Justin King CBE
CEO

Sainsbury’s (UK)
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Andrea Thomas
Senior Vice President

Walmart (USA)
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Andrea Thomas
Senior Vice President

Walmart (USA)
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Henrik Amsinck
Senior Vice President, Business Technology

Lego (DNK)
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Henrik Amsinck
Senior Vice President, Business Technology

Lego (DNK)
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Babak Parviz
Vice President

Amazon (USA)
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Babak Parviz
Vice President

Amazon (USA)
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Michael Burgess
President

HBC Digital (USA)
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Michael Burgess
President

HBC Digital (USA)
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Redmond Yeung
President

Gap Inc, (China)
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Redmond Yeung
President

Gap Inc, (China)
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John Koryl
President

Neiman Marcus Direct (USA)
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John Koryl
President

Neiman Marcus Direct (USA)
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Antonia Jermendy
Head of Innovation

Swarovski (CHE)
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Antonia Jermendy
Head of Innovation

Swarovski (CHE)
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Peter Williams
Chairman

ASOS (UK)
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Peter Williams
Chairman

ASOS (UK)
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Richard Murray
Chief Executive Officer

JB Hi Fi
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Richard Murray
Chief Executive Officer

JB Hi Fi
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Richard Goyder AO
Managing Director & Chief Executive Officer

Wesfarmers Limited
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Richard Goyder AO
Managing Director & Chief Executive Officer

Wesfarmers Limited
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Ken Murphy
President of Global Brands

Walgreens Boots Alliance (USA)
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Ken Murphy
President of Global Brands

Walgreens Boots Alliance (USA)
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Kate Morris
Founder & Chief Executive Officer

Adore Beauty
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Kate Morris
Founder & Chief Executive Officer

Adore Beauty
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Ian McLeod
Chief Executive Officer

BI-LO (USA)
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Ian McLeod
Chief Executive Officer

BI-LO (USA)
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Ian Moir
Chief Executive Officer

Woolworths (SA)
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Ian Moir
Chief Executive Officer

Woolworths (SA)
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Eric Petersen
Senior Vice President Global Brand

Lululemon (CA)
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Eric Petersen
Senior Vice President Global Brand

Lululemon (CA)
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Michael O’Keeffe
Chief Executive Officer

Aesop
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Michael O’Keeffe
Chief Executive Officer

Aesop
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Patrick Noone
Managing Director

Costco Wholesale
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Patrick Noone
Managing Director

Costco Wholesale
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SPONSORS

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2021 Event Partner | www.accenture.com
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2021 Diamond Sponsor | www.shopify.com.au/plus
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2021 Platinum Sponsor | www.marketplacer.com
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2021 Platinum Sponsor | www.zip.co
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2021 Platinum Sponsor | www.facebook.com/business
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2021 Platinum Sponsor | www.thinkwithgoogle.com
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2021 Gold Sponsor | www.auspost.com.au
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2021 Gold Sponsor | www.rest.com.au
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2021 Gold Sponsor | www.tryzens.com
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2021 Gold Sponsor | www.databricks.com
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2021 Gold Sponsor | www.gocretail.com
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2021 Silver Sponsor | www.kronos.com.au
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2021 Silver Sponsor | www.blueyonder.com
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2021 Silver Sponsor | www.fisglobal.com
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2021 Silver Sponsor | www.workjam.com
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2021 Silver Sponsor | www.tealium.com
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2021 Silver Sponsor | www.manh.com.au
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2021 Silver Sponsor | www.akqa.com
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2021 Silver Sponsor | www.shippit.com
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2021 Lunch Day 1 Sponsor | www.wearesonder.com
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2021 Roundtable Sponsor | www.akeneo.com
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2021 Associate Sponsor | www.kawana.com.au
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Associate Sponsor | www.wingarc.com.au/retail
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Associate Sponsor | www.wfsaustralia.com/retail
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Associate Sponsor | www.roqqio.com.au
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Associate Sponsor | www.peoplescout.com.au
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Associate Sponsor | www.enterprisewide.com
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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We’ve been helping Australia’s Retail industry innovate and transform. And now we’re working together to turn today’s challenges into meaningful change. See how – www.accenture.com.au/retailforum

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Shopify Plus launched in 2014 to give hyper-growth businesses a customisable enterprise solution, without the high cost of time, money and development. Our scalable, powerful platform supports 1,000,000+ businesses across all Shopify – from startups on Shopify to Fortune 500s on Shopify Plus.

Shopify Plus is the Shopify people know and love, supercharged with exclusive features and support.

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Marketplacer is an Australian-based SaaS business which provides market-leading online marketplace platforms to clients wanting to build scalable and innovative online solutions. Since launching Marketplacer in 2016, we have connected 11,000 businesses with platforms generating a combined annual audience of 50-million+ users.

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Zip Co Limited is a leading player in the digital retail finance and payments industry, focused on offering transparent, responsible and fairly priced point-of-sale credit to consumers across the world.

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Facebook company builds technologies that give people the power to connect with friends and family, find communities and grow businesses.

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Compelling data. Big ideas. Creative juice. Put Google research and insights behind your thinking.

Digital innovation continues to propel the retail industry forward, and the pace is mind-blowing. As marketers, we rely on data, analysis, and insights to stay informed and inspired. Think with Google is our way to share all of this and more with you.

Find the data we’re exploring and the trends we’re tracking along with forward-looking perspectives and behind-the-scenes looks at digital campaigns – across industries, platforms, and audiences.

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At Australia Post we proudly provide trusted ways for people, businesses and communities to connect with each other and the world. As our world changes, so too does our business. While we deliver over three billion articles a year, the mix is shifting dramatically to parcels as the community embraces eCommerce and new forms of digital communication.

Today, Australia Post facilitates 82 per cent of the nation’s eCommerce, while new financial and identity services are changing the role of our post offices.

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Infor Retail’s next-generation enterprise software helps retailers and fashion brands deliver better shopping experiences and run more efficient, data-driven businesses. Leveraging the power of science, user-centred design, machine learning and AI, we’re ushering our customers and today’s consumers into the future of retail. More than 2,500 customers worldwide are already seeing results.

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Established in 1988, Rest is amongst the largest funds by membership, with around 1.7 million members and around $60 billion in funds under management (as at December 2019).

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Tryzens is an international digital commerce consultancy that takes a holistic approach to growing your business, no matter how or where your customers choose to buy.

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Databricks is supporting over 500 customers in the Retail and CPG industry including 7 of the 10 largest retailers globally. Our customers—including industry leaders such as Coles, H&M, Starbucks, Mars and 7-Eleven—use Databricks for a broad range of use cases such as customer personalization, granular forecasting, inventory management, and ad optimization.

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Enablo digitizes work to build the best distributed work experiences. With Workplace from Facebook, Google Workspace and Asana, we’re helping organizations transform their culture to empower people to do their best work, together.

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GOC Retail delivers unified retail solutions which seamlessly merge the digital and physical worlds. As Gold channel partner of Cegid, the world’s largest provider of retail solutions in the specialty sector, we are the leading provider of shopping and clienteling solutions for specialty retailers in Australia.

Our experience and knowledge gained internationally through working with luxury brands like RM Williams, Gant and Sheike, prepares retailers for what comes next, whether a rapidly changing market or international expansion.

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At UKG (Ultimate Kronos Group), Our Purpose Is People. Built from a merger that created one of the largest cloud companies in the world, UKG believes organisations succeed when they focus on their people. As a leading provider of HCM, payroll, and workforce management solutions, UKG’s award winning Dimensions and Ready solutions help tens of thousands of organisations across geographies in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a streamlined, connected experience for everyone.

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Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.

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We lift economies and communities by advancing the way the world pays, banks and invests FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business.

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The WorkJam Digital Workplace unleashes the potential of your enterprise workforce through agile scheduling, transformative communication, experiential learning, and tailored recognition.

WorkJam increases sales conversion, drives down labor costs, lowers absenteeism and attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and engaged workforce.

For employees, WorkJam delivers more control over their schedule, providing work-life balance, as well as the opportunity to develop skills, improve sales acumen, and maximize their earnings to advance their economic well-being.

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Tealium connects data so brands can connect with their customers. We empower companies to create a unified, real-time data infrastructure making customer data more valuable, actionable, and secure.

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Manhattan Associates is one of Australia’s most trusted and recognised supply chain and omnichannel software solution providers, with more than 50 customers across Australia  and New Zealand and a global team of more than 3,000 technology, solution and support professionals.

Manhattan Associates operates a direct sales, implementation and support operation meaning we are here today and everyday supporting retailers changing and evolving operations local customer include Chemist Warehouse, Country Road Group, DHL, eStore Logistics, Super Retail Group, Target and many other leading organisations.

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AKQA is an ideas and innovation company. Leaders in experience design, we exist to create the future for our clients.

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Powering delivery for Australia’s leading retailers like Sephora, General Pants, Kathmandu and CottonOn, Shippit’s powerful shipping engine saves retailers time, money and provides better experiences for delivery recipients. By providing seamless multichannel fulfilment workflow, instant access to delivery services, automated carrier allocation and branded tracking and notifications, Shippit simplifies shipping for retailers so they can focus on growing their business.

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Sonder are the global authority on owned media.

They provide independent valuations on undervalued media assets and have a SaaS tool to improve media operations performance. They have unlocked over $4B in media value for retailers like Coles, Myer, KFC, Stockland and Telstra.

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Akeneo is a global leader in Product Experience Management (PXM) solutions that help merchants and brands deliver a compelling customer experience across all sales channels, including eCommerce, mobile, print, and retail points of sale. Akeneo’s open source enterprise PIM, and product data intelligence solutions, dramatically improve product data quality and accuracy while simplifying and accelerating product catalogue management.

Leading global brands, including Fossil, Staples Canada, Made.com, and Warner Music Group, trust Akeneo’s solutions to scale and customize their omnichannel and cross-border commerce initiatives. Using Akeneo, brands and retailers can improve customer experience, increase sales, reduce time to market, go global, and boost team productivity.

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Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, intercom and audio systems.

Axis has more than 3,800 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

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Combining quality, credibility and sustainability, KAWANA partners with industry leading brands, delivering innovative, premium signage solutions from concept to creation.

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WingArc Retail Video Analytics helps you understand in-store customer behaviour and reduce costs while increasing sales and revenue.

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WFS is a leader in cloud-based workforce management solutions.  We empower retail employees and managers across the globe to digitise time and labour processes, optimise demand-driven rostering, simplify absence management, and enable strategic business insight.

WFS is the only vendor in the HCM space focusing exclusively on the workforce management needs of today’s complex retail enterprises.

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With our innovative and insightful point-of-sale and merchandise management software, we strive to enhance our retailers’ everyday experiences. Founded in 1976 in Hamburg, Germany, our incredible team of engineers, programmers, designers, and retail experts have worked tirelessly to bring ROQQIO Australia to the forefront of the industry.

To provide excellent solutions, we dedicate time and resources to research the needs of the retail landscape in Australia. We have and will continue to work tirelessly to become the technological standard, providing big picture insights which industry leaders not only approve of, but also depend on.

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PeopleScout bring fresh thinking, new perspectives and endless possibilities to solving your recruitment challenges – from compelling candidate experiences to embracing diversity, streamlined candidate generation to using analytics to get better results.

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As the market leader in business software, SAP helps organisations predict, anticipate, and deliver engaging customer experiences – preparing them to win in a digital world where technology is rewriting the rules of retail.

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Enterprise Wide is a professional services organisation, focused in the Consumer / Retail industry and specialising in SAP solution implementation and integration, business process optimisation and business transformation.

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Why Get Involved

Celebrating its 11th year, the Retail Leaders Forum is unparalleled in the level of delegates and speakers it attracts.

The Forum is driven by an ambitious business agenda, and our audience is screened for seniority to ensure you are networking with the minds shaping business.

Our limited keynote and moderated panel speaking opportunities will effectively embed you in this top-end business community.

Digital and physical brand activations, as well as consultations in dedicated activation spaces further enable you to engage with this decision-making audience.

As a marketing platform to demonstrate expertise, credibility and grow your business with the Retail industry, the Retail Leaders Forum offers unrivalled cut-through.

This event was sold out in 2021

 

Austrade Approved Business Event

Claim 50% of Sponsorship Costs. Please click here to find out more information.

 

Pricing and Discounts

Early Bird Registration
(until 19/11/2021)
$1,195 + GST
$2,985 + GST
Standard Registration
(from 20/11/2021)
$1,395 + GST
$3,585 + GST

If you are a Vendor or Service Provider to retail professionals, please email [email protected] to register.

COVID 19 ADDITIONAL INFORMATION

Secure your place with confidence.

We are continuously following the advice of the Australian Department of Health and the ICC Sydney. The health and safety of our delegates, partners and staff remains our number one priority.

Health and Safety Measures in place include:

  • No International attendees. International Keynote Addresses conducted remotely via live-link as indicated in the programme.
  • Total attendance capped with strict adherence to physical distancing measures, including traffic management and spaced seating configurations within the venue
  • As an invitation-only event, delegate contact details are acquired prior to commencement, and on-site attendance is recorded. Delegates are encouraged to download the COVIDSafe App
  • Event located at an industry-leading venue with precautionary sanitation measures, including regular cleaning of all surfaces; increased awareness and provision of sanitiser; and continued rigorous adherence to ISO and HACCP food safety management standards within all culinary services

For any other questions, please contact [email protected]

We look forward to delivering this event for you.

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