Delivered by retail leaders, for retail leaders, the Retail Leaders Forum is globally recognised as the largest and most significant meeting for retail executives in the region.

Annually this unparalleled discussion examines the industry and consumer trends ahead, determining management strategies for retail to innovate, grow and succeed.

An exclusive, retailer-only event, where the best minds in local and international retail combine, the Retail Leaders Forum is your guide to retail in 2017.

Why attend?

The Retail Leaders Forum is an event like no other – a unique opportunity that congregates an esteemed audience of senior retailers from across the region.

  • Learn the latest consumer trends, economic conditions and imperatives for retail
  • Engage with the thought leaders and strategic concepts at the forefront of retail
  • Gain actionable insights for your retail business in a changing, consumer-led world
  • Network in the ideal executive environment where CEOs talk to CEOs
  • Determine the year ahead in retail

Gain access

// 9+ keynotes
// 2 Powerful days
// Executive learning agenda
// 50+ industry speakers
// 350+ executives
// 5 Star networking environment


Speakers to be announced shortly



  • Tracking Performance & Progress: The Retail Landscape in 2017
  • Impactful Retail: Leadership & Strategy at the Top
  • From Magic to Metrics: Converting & Retaining Customers
  • The Tech Effect: Upgrading the Speed, Scale & Power of Retail
  • From the Inside Out: Nurturing People, Passion & Purpose
  • Return on Relationships: Embedding a Customer-First Ethos
  • From Potential to Essential? Fast-Tracking Future Developments in Retail
  • True Followers: The New Compass of Customer Loyalty
  • The Object of Desire: Preferences, Products & Payoffs in Demanding Times
  • Redefining the Shopping Experience: What’s in Store for the Store?



Azoya, a leading managed solutions provider in Cross-border E-commerce to China, offers one-package solutions to retail businesses worldwide helping them to expand to China, services including website building, language support, local operations & marketing, logistic, managed fulfillment, payment settlements, customer service and permanent free consulting, etc. with DIRECT BRAND EXPOSURE.


Technology has created more informed, more connected customers who are no longer loyal to a brand, but to an experience across channels. Salesforce has helped companies like Westfield develop real-time connections with customers, deepening loyalty and creating new business opportunities.


SAP Hybris helps companies transform how they engage with customers, innovate how they do business, and simplify their front office. For more information, visit www.hybris.com.


dotmailer is a leading marketing automation platform with email at its core. Our mission is to empower marketers with the tools that make it easy to get dramatic results, every time.


eStar is Australasia’s leading specialist eCommerce solutions provider, delivering outstanding experiences with some of the region’s best brands, through a combination of thought leadership, user experience, development, design and partners.


APT, a Mastercard company, is a leading cloud-based analytics software company that enables organizations to rapidly and precisely measure cause-and-effect relationships between business initiatives and outcomes to generate economic value.


Stibo Systems is the acknowledged leader in data management for retailers. Stibo speeds up the information supply chain from supplier pool to on-line and on-shelf, improving operational and customer-facing data quality.


SLI Systems accelerates e-commerce in three ways: We generate more traffic, convert shoppers into buyers and maximize order values.


RedSeed partner with retailers to deliver training solutions which grow sales by as much as 12% for large retailers.

RedSeed: We Create Smart Retail Training for Retailers and Suppliers


Leading global provider of analytics-based Loss Prevention,  Inventory Intelligence and Traffic Insights delivered by TrueVUE enterprise wide reporting platform.


BrandLoyalty is a leading provider of data and digital driven short-term loyalty solutions for retailers worldwide.


Adyen is a technology company that provides businesses with a single solution to accept payments anywhere in the world – online, in-app, and at the point of sale.


Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organisations in more than 100 countries use Kronos to control labour costs, minimise compliance risk, and improve workforce productivity.


jobactive is a recruitment service that helps you find the right staff at no cost to you.


At PwC, our purpose is to build trust in society and solve important problems. PwC is a network of firms in 157 countries with more than 223,000 people who are committed to delivering quality in assurance, advisory and tax services.


Williams Lea Tag is a global brand services company that manages and implements marketing campaigns globally. Many of the world’s greatest brands trust us to bring control and consistency to their campaigns, taking them to market quickly
and effectively. Our services include Creative Production, Broadcast, Sourcing & Packaging.

Being a sponsor of the 6th annual Retail Leaders Forum actively works for you before, during and after the event, increasing your credibility in the minds of retail decision-makers.

As a sponsor, you will benefit from suitable target market exposure and direct interaction with senior retail executives. Enhance your market visibility, put your CEO on the programme and gain dedicated face-to-face time with an influential audience at this exciting event.

Delivered by senior retail leaders, for senior retail leaders, the Retail Leaders Forum offers a powerful business agenda within a sophisticated executive networking environment.

Tim Lockwood – Commercial Manager
Tel: 02 8004 3172
Email: timl@cmgroup.com.au

  • Terms & Conditions

    Connect Events is part of Connect Media Group Pty Ltd

    Delegate Package:

    Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to speaker presentations. Please note: not all speakers choose to provide presentation papers. One delegate pass is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.

    Payment & Discounts:

    Payment of invoice is due within 7 days of registration. A 3% surcharge is payable for all credit card transactions. Only one promotional discount code can be applied per registrant. All prices quoted are inclusive of GST. Payment in full is required by the first day of the event. Please note: Registrations made within 7 days of the event can only be paid via credit card.

    Organiser’s Rights:

    Connect Media Group endeavours to ensure the conference programme and speaker line-up is correct at the time of the event. All advertised details are correct at time of publishing. Due to unforeseen circumstances Connect Media Group reserves the right to alter the programme prior to the event without notice. We also reserve the right to cancel or postpone this event when full refunds will be issued. Connect Media Group reserves the right to deny access to any individual that engages in or is alleged to engage in practices that are considered unprofessional and inappropriate for a business conference. We reserve the right to deny access to delegates that may affect the client / vendor ratio of attendance in favour of the interests of sponsors and commercial partners of the event.

    Photography and Video

    Connect Media Group may take photographs and/or video of the event you are attending and in doing so your image may be included in the photographs and videos reproduced and distributed by Connect Media Group in any medium to any part of the world.  By attending the event you irrevocably agree to submit your image for reproduction by Connect Media Group in distributing marketing material and/or video footage of the events. Should a delegate not agree to the above image release, they must advise team@cmgroup.com.au

    Cancellation Policy:
    A substitute delegate is welcome at any time provided the request is made in writing. A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

    Full payment is required within 7 days of registration – if payment is not received in this time and cancellation is requested more than 10 days after registration – payment is to be honoured.

    Privacy Disclosure:

    We take your privacy seriously. Information collected on this registration will be held in the strictest of confidence on a secure database. This information may be used in order to contact you regarding future events, product development and services offered. If you do not wish to be contacted please email team@cmgroup.com.au To view our full privacy policy please visit: http://www.connectmediagroup.com.au/privacy-policy/

  • FAQ

    What’s included in my delegate pass?
    A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to provided speaker presentations.

    Is there a group booking discount?
    Yes – when you book 3 delegates a 4th attends for free. The group booking discount will be calculated by reducing the individual cost of each pass by deducting the free pass from the total booking amount. If you have any questions about how group bookings work, please contact team@cmgroup.com.au

    Can I transfer my pass?
    A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to team@cmgroup.com.au

    How do I receive my delegate pass?
    Following the completion of your registration and payment, you will receive an email confirmation. We will contact you via email one week before the event to provide final information regarding your participation. Delegate badges and all event material will be provided upon arrival at the event – nothing will be sent in the post.

    Is media registration available?
    No, this is a closed and confidential event. Media registrations are not available.

    Cancellation Policy
    A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

    Will there be a delegate list available?
    No, Connect Events does not provide delegate lists to attendees.