1 & 2 March 2016
Sofitel Wentworth, Sydney

WELCOME

Globally recognised as the largest and most significant meeting for retail executives in the region; the Retail Leaders Forum brings together the best minds from retail, for retail.

Annually this intelligent discussion offers a comprehensive examination of industry and consumer trends and an in-depth exploration of retail strategy for growth and innovation.

Within a uniquely exclusive networking environment, executives are provided with a vital and engaging look at the retail sector, with actionable insights and vision to lead in 2016.

 

WHY ATTEND?

The Retail Leaders Forum is an event like no other – a unique opportunity that congregates an esteemed gathering of executive level retailers from across the industry spectrum and across the region.

This is your guide to Retail in 2016, a strategic event devoted entirely to the macro issues in Retail Management crafted exclusively for and delivered by key influencers in the industry.

▶ Receive the latest thinking on the economic landscape for Retailers in 2016
▶ Acquire actionable insights for your retail business in a changed & consumer-led world
▶ Gain exposure to new strategic concepts, companies and thought-leaders from retail
▶ Hear forward insight on consumer trends and retailing imperatives
▶ Engage your entire industry in one place at one time
▶ Network in the ideal executive environment where CEOs talk to CEOs
 Balance working and learning in a productive, executive environment
▶ Determine the year ahead in Retail

 

 

SPEAKERS


Richard Goyder AO

Managing Director & Chief Executive Officer

Wesfarmers

Justin King CBE

Former Chief Executive Officer

Former Sainsbury's (UK)

Sharon Price John

Chief Executive Officer

Build-A-Bear (USA)

Ken Murphy

President of Global Brands

Walgreens Boots Alliance (UK)

Deborah Nicodemus

Chief Executive Officer

Moda Operandi (USA)

Peter Ruis

Chief Executive Officer

Jigsaw (UK)

Terry O’Connor OBE

Group Chief Executive Officer

Courts Asia

Bob Neville

Global Retail Creative Director & Head of Retail

New Balance (HK)

Gwen Morrison

Chief Executive Officer

The Store (USA)

Stuart Machin

Managing Director

Target

Michael Ford

Chief Executive Officer

The Good Guys

Erica Berchtold

Managing Director

Rebel & Amart Sports

James Goth

Chief Strategy Officer

Woolworths

Sacha Laing

Executive Director & Chief Operating Officer

Country Road Group

Launa Inman

Fmr Managing Director

Billabong, Target, Officeworks

Michael O’Keeffe

Chief Executive Officer

Aesop

Ryan Fahy

Chief Technology Officer

Woolworths Limited

Michael Hardwick

Chief Financial Officer

Cotton On Group

David Matheson

Chief Operating Officer

Kmart

Aliza Knox

Director, Scentre Group & Managing Director, Twitter (APAC)

Scott Charters

Group Chief Operating Officer

Greencross

Julie Stevanja

Chief Executive Officer

Style Runner

Robbert Rietbroek

Chief Executive Officer

PepsiCo Australia & New Zealand

Adam Stapleton

General Manager Merchandise Transformation

Coles

David Jordan

General Manager

Baskin-Robbins Australia

Paul Fussey

Global CFO & CEO Australia & New Zealand

Specsavers

Peter Knock

Chief Executive Officer

Co-op

David Fenlon

Managing Director, Australia & New Zealand

Blackmores

Mark Powell

Immediate Former Group Chief Executive Officer

The Warehouse Group (NZ)

Steve Cox

Managing Director

Dymocks

David Shafer

Executive Director

Kogan

Rob Phipps

Chief People Officer - South Pacific

Yum! Restaurants International

Bruce Rosengarten

Executive General Manager Commercial

Caltex

Karen Matthews

Fmr Retail Director

Freedom Furniture

Faye Ilhan

Chief Digital Officer

Dan Murphy's

Paul Kennedy

Chief Information Officer

Greencross

Amanda Banfield

Managing Director

Mondelēz International

Don Grover

Chief Executive Officer

Dick Smith

Don Zhao

Co-Founder & Executive Director

Azoya International

James Lush

MC & Host

Murray Chenery

Executive General Manager - Brand, CPA Australia & Former General Manager Marketing, Target

Warren Hogan

Chief Economist

ANZ

Stuart O’Neill

Sales Director Australia & New Zealand

SAP Hybris

Russell Godin

Retail Strategist & Alliances Director

SDL

Jeff Moore

Chief Science Officer

Revionics

Willem Van Dijk

Managing Director

Stibo Systems

Paul Smitton

Managing Director, Australia and New Zealand

Aimia

Mark Henley

Director of Transformation & Digital Strategy, APAC

Adobe

Gerben van der Lugt

Head of Indoor Positioning

Philips Lighting

Jonathan Reeve

Adam Joel

Managing Director

TIC Group

Bryn Gaunt

Head of Merchant Services & Commercial Cards

ANZ Bank

Senior Representative

Telstra SNP

Senior Representative

IBM

SESSIONS



Tuesday 1st March

08:10

Registration, Refreshments & Networking

09:00

Opening Remarks from the MC & Host

james-lush

James Lush
MC & Host

09:05

Official Welcome

09:20

Opening Keynote

The Retail Challenge Ahead
Richard Goyder 1

Richard Goyder AO
Managing Director & Chief Executive Officer
Wesfarmers

09:55

Outlook Session

The Year Ahead: Evaluating the Prospects for Retail in 2016

Retail is a sector that is uniquely exposed to changes in the economy and consumer expectations. What are the international and domestic trends that will shape the retail sector in 2016? How will the economic and political environment shape consumer confidence? Which segments of the retail sector are expected to perform well? Will Australian retail continue to globalise at the same pace as recent years?

Jeff Moore 1

Jeff Moore
Chief Science Officer
Revionics

Launa Inman 1

Launa Inman
Fmr Managing Director
Billabong, Target, Officeworks

Don Grover 1

Don Grover
Chief Executive Officer
Dick Smith

Warren Hogan 1

Warren Hogan
Chief Economist
ANZ

10:45

Morning Refreshments & Networking

11:25

Partner Keynote

Don Zhao 1

Don Zhao
Co-Founder & Executive Director
Azoya International

11:55

Leadership Session

The New Executive: Leadership in a Changing Retail World

As the retail sector stands on the cusp of dramatic change, the need for effective and creative leadership is both urgent and necessary. What does it take to lead retail in 2016? How can retail executives champion innovation within their businesses? How are retail executives working with their stakeholders to deliver business outcomes? What are the key decisions that retail leaders are facing and how are they approaching them?

Stuart Machin 1

Stuart Machin
Managing Director
Target

Amanda Banfield 1

Amanda Banfield
Managing Director
Mondelēz International

Mark Henley 1

Mark Henley
Director of Transformation & Digital Strategy, APAC
Adobe

12:45

Lunch & Networking

Sponsored by jobactive

13:55

Stream A: Marketing Session
The Brand Identity: Meeting the New Retail Marketing Challenge

Attracting and retaining customers will continue to rely on an intelligent and effective marketing across all channels and all stages of the customer journey. What branding and marketing strategies are customers responding to and how are they being measured? How are retailers responding to the changing expectations of consumers and their understanding of value? How are retailers engaging new and especially younger customers on digital and social channels?

Faye Ilhan 1

Faye Ilhan
Chief Digital Officer
Dan Murphy's

David Jordan 1

David Jordan
General Manager
Baskin-Robbins Australia

Peter Knock 1

Peter Knock
Chief Executive Officer
Co-op

Russell Godin 1

Russell Godin
Retail Strategist & Alliances Director
SDL

Stream B: Technology Session
Smarter Systems: Retail Technology and the Transformation Opportunity

The pace of technological change is continuing to transform both the consumer-facing and the operations sides of retail. How are retailers structuring and evaluating their investment in technology to create new opportunities for growth? What are the challenges in implementing a technology program across an enterprise and how are retailers overcoming them? Where are the opportunities for transformation?

Julie Stevanja 1

Julie Stevanja
Chief Executive Officer
Style Runner

Paul Kennedy 1

Paul Kennedy
Chief Information Officer
Greencross

David Shafer

David Shafer
Executive Director
Kogan

blank-headshot

Senior Representative

Telstra SNP

Stream C: People Session
The Human Factor: People Strategy and the Art of Customer Experience

As customers demand a more personalised and intimate retail experience the need for an engaged and skilled workforce is an increasingly important part of retail strategy. In what ways are retailers leveraging their people and culture to create powerful customer experiences? How are retailers finding and training quality staff? How can retail leaders encouraging ownership and accountability in their workforce?

Paul Fussey 1

Paul Fussey
Global CFO & CEO Australia & New Zealand
Specsavers

Rob Phipps1

Rob Phipps
Chief People Officer - South Pacific
Yum! Restaurants International

David Matheson 1

David Matheson
Chief Operating Officer
Kmart

Willem Van Dijk 1

Willem Van Dijk
Managing Director
Stibo Systems

14:45

 

Stream A: Brand Keynote
Moving Target - Aligning Brand Experience and Business Strategy
Stuart Machin 1

Stuart Machin
Managing Director
Target

Stream B: Technology Keynote
Digital Strategy: Digital Transformation – What’s next for Retail?
Ryan Fahy 1

Ryan Fahy
Chief Technology Officer
Woolworths Limited

Stream C: International Keynote
Creating A Human Connection for Delivering Stronger Retail Experience
Gwen Morrison 1

Gwen Morrison
Chief Executive Officer
The Store (USA)

15:25

Afternoon Refreshments & Networking

16:05

Strategy Session

The Plan: Designing and Delivering Effective Retail Strategy

In a crowded and competitive retail sector finding and leveraging sources of competitive advantage are as vital as ever. How are retailers planning and executing strategic goals? How are they communicating these goals across their business? Where are the sources of differentiation that are driving customer spend and creating loyalty? How are retailers crafting an effective value proposition for their customers?

Michael Hardwick 1

Michael Hardwick
Chief Financial Officer
Cotton On Group

James Goth1

James Goth
Chief Strategy Officer
Woolworths

Erica Berchtold 1

Erica Berchtold
Managing Director
Rebel & Amart Sports

blank-headshot

Senior Representative

IBM

16:55

Mastermind Keynote

Leadership in a Changing Retail World
Justin King 1

Justin King CBE
Former Chief Executive Officer
Former Sainsbury's (UK)

17:35

Closing Remarks from the MC & Host

17:40

Networking Drinks Reception

Sponsored by ThoughtWorks Retail

18:40

Close of Day One

Wednesday 2nd March

08:45

Registration, Refreshments & Networking

09:05

Opening Remarks from the MC & Host

james-lush

James Lush
MC & Host

09:10

Global Keynote

Leveraging the Power of Innovation to Re-Invent a Retail Business
Sharon John 1

Sharon Price John
Chief Executive Officer
Build-A-Bear (USA)

09:50

Future Session

The Next Step: Retail for a Changing World

The dramatic changes in both regional and international retail sectors has created a wave of innovative approaches to the traditional practice of retail. What can we expect from the future of retail? What business models can we expect to survive? How are retailers approaching future threats like cybersecurity? How can retail leaders adapt both their businesses and their understanding of retail to the challenges and opportunities in the sector’s future?

Michael OKeeffe 1

Michael O’Keeffe
Chief Executive Officer
Aesop

Aliza Knox 2 1

Aliza Knox
Director, Scentre Group & Managing Director, Twitter (APAC)

Mark Powell 1

Mark Powell
Immediate Former Group Chief Executive Officer
The Warehouse Group (NZ)

Bryn Gaunt 1

Bryn Gaunt
Head of Merchant Services & Commercial Cards
ANZ Bank

10:40

Morning Refreshments & Networking

11:10

Platinum Keynote

Enhance Instore Experience with Location Based Services through Light
Gerben van der Lugt 1

Gerben van der Lugt
Head of Indoor Positioning
Philips Lighting

11:35

Headline Keynote

Strategies for Success in the Asian Retail Landscape
Terry Oconnor 1

Terry O'Connor OBE
Group Chief Executive Officer
Courts Asia

12:15

Lunch & Networking

Sponsored by PWC welcomed by Kate Warwick, Partner, PWC

13:15

Stream A: Loyalty Session
Return on Relationships: Loyalty and the Retail Offer

As modern retail tries to maintain relevance with their most valued customers, loyalty management has moved from being a marketing tool to a key part of the relationship between retailers and their customers. How are retailers using loyalty programs in new and innovative ways? What role does loyalty play in creating a personalised retail experience? How are retailers using loyalty to surprise and delight their customers?

Sacha Laing 1

Sacha Laing
Executive Director & Chief Operating Officer
Country Road Group

Bruce Rosengraten 1

Bruce Rosengarten
Executive General Manager Commercial
Caltex

Steve Cox 1

Steve Cox
Managing Director
Dymocks

Paul Smitton 1

Paul Smitton
Managing Director, Australia and New Zealand
Aimia

Stream B: Product Session
Taking Stock: the Future of Product and Merchandise

The product and merchandising function is seeing a fundamental shift towards a model that is more directly accountable to customers. How are retailers competing on price and relevance in their merchandising strategy? How are retailers collaborating with their suppliers to create a more customer-centric value chain? What effect will greater consumer choice have on the product and merchandising function?

Robbert Rietbroek 1

Robbert Rietbroek
Chief Executive Officer
PepsiCo Australia & New Zealand

David Fenlon 1

David Fenlon
Managing Director, Australia & New Zealand
Blackmores

Adam Stapleton 1

Adam Stapleton
General Manager Merchandise Transformation
Coles

blank-headshot

Adam Joel
Managing Director
TIC Group

Stream C: Store Session
Creative Space: Reimagining the Store in an Omnichannel World

At the heart of retail remains the store – a central and defining aspect of the retail experience. How are retailers reimagining space to create interesting and exciting experiences? How is technology changing the role of the store? What approaches can retailers take to balancing their offline and online presence and create a coherent purchasing process? What makes a desirable store location and how is that changing? How can stores capture the theatre of retail?

Karen Matthews 1

Karen Matthews
Fmr Retail Director
Freedom Furniture

Scott Charters 1

Scott Charters
Group Chief Operating Officer
Greencross

Michael Ford 1

Michael Ford
Chief Executive Officer
The Good Guys

Stuart O'Neill 1

Stuart O'Neill
Sales Director Australia & New Zealand
SAP Hybris

14:05

Stream A: International Keynote
Online Luxury: Where Start-ups Meet Boutiques
Deborah Nicodemus 1

Deborah Nicodemus
Chief Executive Officer
Moda Operandi (USA)

Stream B: International Keynote
Agile Retail – Reimagining the Relationship of Product Proposition, Channel Execution & Marketing Strategy
Peter Ruis 1

Peter Ruis
Chief Executive Officer
Jigsaw (UK)

Stream C: International Keynote
Creating In-store Retail-tainment
Bob Neville 1

Bob Neville
Global Retail Creative Director & Head of Retail
New Balance (HK)

14:45

Afternoon Refreshments & Networking

15:15

Global Keynote

Getting Better: Insights from a Retail Turnaround
Ken Murphy 1

Ken Murphy
President of Global Brands
Walgreens Boots Alliance (UK)

15:55

Closing Remarks from MC & Host

16:00

Close of Forum

SPONSORSHIP



Event Partner

Platinum Sponsor

Gold Sponsors

Silver & Breakout Sponsor

Silver Sponsors

Networking Drinks Sponsor

Lunch Day 1 Sponsor

Lunch Day 2 Sponsor



The Retail Leaders Forum is exclusively crafted for the most senior Retail executives from across all sectors of the national economy. Delivered by the industry’s elite, this event offers a powerful business agenda within an effective executive networking environment.

Being a sponsor of the event actively works for you before, during and after the event, increasing your credibility in the minds of decision-makers.

Enhance your market visibility, put your CEO on the programme and gain dedicated face time with an influential audience in a specialised closed event environment.

Vanessa McKinney Commercial Manager
Tel: 02 8090 4363
Email: vanessam@connectevents.com.au

VENUE

LOCATION & ACCOMMODATION

Sofitel Wentworth, Sydney
61-101 Phillip Street
Sydney, NSW 2000, Australia

  Click Here to View Full Map

Accommodation
Contact reservations directly and quote CON010316:

+61 (2) 9228 9188 or  H3665@sofitel.com

REGISTER



PRICING & PACKAGES

Retailer: One Delegate $1995 Inc. GST
Retailer: Two Delegates $3990 Inc. GST
Retailer: Four Delegates (Includes 1 Free) $5985 Inc. GST
Retailer: Eight Delegates (Includes 2 Free) $11970 Inc. GST
Retailer: Twelve Delegates (Includes 3 Free) $17955 Inc. GST
Non-Retailer Attendance
The Retail Leaders Forum is open to retailers only. If you are a service provider and would like to be involved, this can only be through sponsorship. Please contact Vanessa on vanessam@connectevents.com.au or +61 (2) 8090 4363.
Need to Convince the Boss? Click here to Download an Approval Form

Terms & Conditions

Delegate Package:
Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to speaker presentations. Please note: not all speakers choose to provide presentation papers. One delegate ticket is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.

Payment & Discounts:
Payment of invoice is due within 7 days of registration. A 3% surcharge is payable for all credit card transactions. Only one promotional discount code can be applied per registrant. All prices quoted are inclusive of GST. Payment in full is required by the first day of the event. Please note: Registrations made within 7 days of the event can only be paid via credit card.

Organiser’s Rights:
Connect Events endeavours to ensure the conference programme and speaker line-up is correct at the time of the event. All advertised details are correct at time of publishing. Due to unforeseen circumstances Connect Events reserves the right to alter the programme prior to the event without notice. We also reserve the right to cancel or postpone this event when full refunds will be issued. Connect Events reserves the right to deny access to any individual that engages in or is alleged to engage in practices that are considered unprofessional and inappropriate for a business conference. We reserve the right to deny access to delegates that may affect the client / vendor ratio of attendance in favour of the interests of sponsors and commercial partners of the event. In registering for this event, delegates grant permission to Connect Events to take and to have full and free use of video/photographs containing their image/likeness for promotional use. Should a delegate not agree to the above image release, they must advise team@connectevents.com.au

Cancellation Policy:
A substitute delegate is welcome at any time provided the request is made in writing. A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

Privacy Disclosure:
We take your privacy seriously. Information collected on this registration will be held in the strictest of confidence on a secure database. This information may be used in order to contact you regarding future events, product development and services offered. If you do not wish to be contacted please email privacy@connectevents.com.au  To view our full privacy policy please visit: www.connectevents.com.au/privacy-policy

FAQ

What’s included in my delegate pass?
A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to provided speaker presentations.

Is there a group booking discount?
Yes – when you book 3 delegates a 4th attends for free. The group booking discount will be calculated by reducing the individual cost of each pass by deducting the free pass from the total booking amount. If you have any questions about how group bookings work, please contact team@connectevents.com.au

Can I transfer my pass?
A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to team@connectevents.com.au

How do I receive my delegate pass?
Following the completion of your registration and payment, you will receive an email confirmation. We will contact you via email one week before the event to provide final information regarding your participation. Delegate badges and all event material will be provided upon arrival at the event – nothing will be sent in the post.

What is a Service Provider?
A service provider refers to an individual or organisation who supplies products and/or services to the primary audience of the retail industry.
Service Providers are not able to attend this event unless in sponsorship. The Retail Leaders Forum is open to retailers only. If you are a solution provider and would like to attend, contact Vanessa McKinney on 02 8090 4363 or email vanessam@connectevents.com.au to learn about our sponsorship opportunities.

Is media registration available?
No, this is a closed and confidential event. Media registrations are not available.

Cancellation Policy
A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

Will there be a delegate list available?
No, Connect Events does not provide delegate lists to attendees.